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Returns & Refunds

• Due to the artistic and handcrafted nature of each piece, we do not accept returns or offer refunds once an order is confirmed.
• In the rare case of significant damage during transit, a claim must be submitted within 24 hours of delivery, including clear photos of the item and packaging.

Shipping & Handling

• Each arrangement is prepared and packed with care.
• Processing time may vary depending on the artistic styling of the piece.
• Once the product is shipped, Romz.Designs is not responsible for courier delays or external handling conditions.